Find an answer to your question
Here you will find the most frequently asked questions to guide you quickly and easily.
Where is your parking located?
Our parking is located at Rue des Porteuses de Canons 90, 6042 Lodelinsart, just a few minutes from Charleroi Airport (CRL).
Do you offer a shuttle service?
Yes, a free shuttle takes you to the terminal and picks you up again upon your return.
How long does the shuttle ride to the airport take?
The ride usually takes between 5 and 7 minutes, depending on traffic.
Should I arrive earlier than my flight time?
We recommend arriving 20 to 30 minutes earlier so we can organize your vehicle and the shuttle transfer.
Is the parking secured?
Yes, the parking is fully fenced, monitored 24/7 by cameras, and our team is present on-site.
Do I need to print my reservation?
Yes, we recommend printing your reservation and presenting it upon arrival.
Are there any additional fees?
There is an airport tax of €10 per vehicle to be paid upon arrival.
Can I modify or cancel my reservation?
Yes, you can contact us by phone or through the contact form.
How does the return process work?
Upon return, call the number provided in your confirmation email. The shuttle will pick you up at the designated meeting point.
Can I leave my vehicle longer than planned?
Yes, an additional fee may apply depending on the extra days.
How many passengers can the shuttle carry?
The shuttle can transport multiple passengers at no extra cost.
Which vehicles are accepted?
We accept cars, SUVs and standard vans. For larger vehicles, please contact us.
What happens if my flight is delayed?
We take delays into account and no additional fees are charged for same-day delays.
Is the parking accessible 24/7?
Yes, you can drop off or pick up your vehicle 24/7 according to your reservation.
How can I contact the parking team?
You can reach us at +32 (0) 493 433 715 or via the contact form.
